Terms of Service

1. Service Description

Dr. Ranjbar Aesthetics provides professional aesthetic treatments including microneedling, platelet-rich plasma (PRP) therapy, and related skin rejuvenation treatments. All treatments are performed by qualified practitioners in a clinical setting. The specific treatments available are listed on our website and may be updated from time to time.

2. Booking and Cancellation

The following terms apply to all appointment bookings:

• A non-refundable deposit of £50 is required to secure your appointment
• Cancellations made more than 24 hours before your appointment will receive a full refund of the deposit
• Cancellations made less than 24 hours before your appointment, or failure to attend, will result in forfeiture of the deposit
• We reserve the right to reschedule appointments due to unforeseen circumstances, in which case your deposit will be transferred to the new date or refunded in full

3. Payment Terms

Payment is due at the time of treatment unless otherwise agreed. The following terms apply:

• We accept payment by card and bank transfer, processed securely through Stripe
• Treatment packages and credits must be used within the validity period stated at the time of purchase
• Package credits are non-transferable and cannot be exchanged for cash
• All prices are displayed in British pounds (GBP) and include VAT where applicable

4. Medical Disclaimers

Please be aware of the following:

• Results vary between individuals and cannot be guaranteed. Images on our website are for illustrative purposes only
• Our treatments are cosmetic in nature and are not a substitute for medical advice, diagnosis, or treatment from your GP or specialist
• You must disclose your full medical history, current medications, allergies, and any relevant health conditions before treatment. Failure to do so may affect treatment safety and outcomes
• We reserve the right to refuse or postpone treatment if we believe it is not clinically appropriate

5. Photographs and Consent

Before and after photographs may be taken as part of your treatment record. These are stored securely and form part of your clinical notes. Separate, explicit consent will be obtained before any photographs are used for marketing, social media, or promotional purposes. You may withdraw marketing consent at any time without affecting your treatment.

6. Limitation of Liability

Dr. Ranjbar Aesthetics maintains appropriate professional indemnity insurance. Our liability is limited to the extent permitted by law. We are not liable for any indirect or consequential losses arising from treatment. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under English law.

7. Intellectual Property

All content on this website, including text, images, photographs, logos, and design elements, is the property of Dr. Ranjbar Aesthetics and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

8. Age Restriction

Our aesthetic treatments are available to patients aged 18 and over only. We may request proof of age before providing treatment. Bookings made on behalf of a minor will be cancelled and any deposit refunded.

9. Changes to These Terms

We reserve the right to update these terms at any time. Material changes will be communicated to patients directly and will be reflected in the "Last updated" date at the top of this page. Continued use of our services after changes are published constitutes acceptance of the updated terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

If you have any questions about these terms, please contact us through the contact form on our website.